Withdraw to your wallet
Withdrawals go back to the same bKash, Nagad or Rocket account you deposited from, once your identity is verified. Open the withdrawal screen, enter the amount, confirm your wallet details and submit. We process payouts after checking your account documents to meet security and local requirements. Verification protects your funds and keeps the payout channel secure. First-time withdrawals may take longer while
we review your documents; repeat payouts clear faster once your account is confirmed. Always withdraw to a wallet registered in your own name.
- Open the withdrawal counter — Navigate to banking, select withdraw, and choose the wallet you want to receive funds in.
- Enter the withdrawal amount — Type the amount you want to transfer. Check that your wallet number matches the one you deposited from.
- Complete account verification — If this is your first payout, upload your ID and proof of wallet ownership. Verified accounts skip this step.
- Submit and wait for processing — We review the request, confirm your documents, then release the funds to your wallet. You'll receive a notification when the transfer completes.